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14 years ago
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14 years ago
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14 years ago
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14 years ago
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14 years ago
weepel;172368
What are you supposed to do if you get something from Matty and it's damaged? How are they with replacements?
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14 years ago
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14 years ago
Ignatz Kaspir;172405
All I know is that you have to request a refund or replacement within 30 days of purchase. I'm curious as to whether or not they refund the original shipping cost for a refund request or pay for the shipping of a replacement.
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14 years ago
RoastedZuul;172416
why no chatter/announcement of the Mattel ghost trap?
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14 years ago
Kingpin;172419
There's been a healthy amount of chatter, you can't expect a constant stream over the course of several months. It's slated for a October release, we'll probably see stuff cropping up in the latter-half of September… It's only the 4th after all.
As for the card, ProtonCharging has a couple of photos of it: Link. That being said, why did you post about it here, RoastedZuul? It didn't have anything to do with the Mattel products.
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14 years ago
Doctor Venkman;172418
I believe they pay shipping on a replacement, as they should.
But I highly doubt they would refund the original shipping cost on a refund, nor should they. It's a cost incurred. I don't know of any businesses that refund your shipping cost in a refund situation.